Terms of Sale
You may only purchase products which appear on this Website and are delivered to an address located in the United States. You may only purchase products for personal use by either yourself or your intended recipient of the products. REX HILL may refuse any order that it has reasonable cause to believe is for onward sale other than through distribution channels approved by REX HILL. REX HILL makes no promise that products and services available on the Website are appropriate or available for use in locations outside the United States (“Territory”), and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this Website from locations outside the Territory, You do so at your own risk. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Website.
Products, Content and Specifications
Details of the products and services available for purchase are set out on the Website. All prices are displayed exclusive of all taxes. All features, content, specifications, products and prices of products and services described or depicted on this Website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Packaging may vary from that shown. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on the Website at a particular time does not imply or warrant that these products or services will be available at any time. Occasionally, the manufacture or distribution of a certain product or service may be delayed for a number of reasons. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the products ordered will be used only in a lawful manner.
When you place an order with REX HILL, we will act on your behalf and engage a common carrier to deliver your order. The purchaser and recipient of this shipment must be at least 21 years old. An adult signature is required upon delivery.
When an order is placed, it will ship to an address designated by you as long as that shipping address is compliant with the shipping restrictions contained on the Website. All purchases from the Website are made pursuant to a shipment contract. All wines are sold in Oregon. As a result, risk of loss and title for items purchased from the Website pass to you in Oregon upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Shipping laws for wine are always changing and we will keep this list as current as possible. If you don't see your state listed please contact us for alternatives at 1-800-739-4455 or email us at info@REXHILL.com. At this time we can ship to the following states: AL, CA, CO, CT, DC, FL, GA, ID, IL, IA, MA, ME, MD, MI, MN, MO, MT, NV, NH, NM, NY, NC, ND, OR, SC, TN, TX, VT, VA, WA, WI and WY.
Return and Exchange Policy
You may return or exchange a product or service purchased from this Website in the event that the product or service is defective or for any reason within 30 days. Certain jurisdictions may provide additional statutory rights. Nothing herein is meant to limit your return or cancellation rights under local law. In the event that the return or exchange is due to an incorrect order or faulty product, REX HILL will be responsible for the shipping costs associated with such return. In all other cases, You will be responsible for the return. REX HILL will only accept returned or exchanged products or services that comply with the following process.
- Items must be in new condition
- Items must be returned with the original packaging and invoice
- Shipping and handling charges for returning non-defective items are borne by the buyer.
- Only refund in the same form of currency used for the purchase
Accuracy of Information
We attempt to ensure that information on the Website is complete, accurate and current. Despite our efforts, the information on the Website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currency of any information on the Website. For example, products included on the Website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Website. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
For all charges or deposits for any events, products and services sold on or through the Website, REX HILL or its vendors or agents will bill your bank card or alternative payment method offered by REX HILL. When you provide bank card information, account numbers or other information necessary to facilitate payment to us or our vendors, you represent to us that you are the authorized user of the bank card that is used to pay for the products and services. In the event legal action is necessary to collect on balances due, you agree to reimburse REX HILL and its vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses. You are responsible for purchase of, and payment of charges for, all Internet access services and telecommunications services needed for use of the Website. You understand that we will hold and store such bank card or payment information to facilitate payment and deposit, damage reimbursement, and other liability purposes.
If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact our Customer Service Department by email at info@REXHILL.com or call us at 1-800-739-4455.
All Site design, graphics, text selections, arrangements, and all software are Copyright © 2016, REX HILL or its licensors. ALL RIGHTS RESERVED.
UPDATED: April 16, 2016